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RETHINKING HOSPITALITY

We've Got a Lot on Our Plates

So, you have a business in the hospitality industry - any of these issues ring a bell?

Inconsistent quality and availability of produce

Depleted and under-skilled/valued workforce

Dwell time - what is the real cost to hospitality

Mental health, awareness and support

Cost of farming

Cost of living inflation

Lack of supply transparency

Unnecessary centralised processes

Shareholders, stakeholders and head office constraints

Unhelpful bureaucracy

This might look like the world's scariest shopping list, but the good news is that, if you recognise any of these issues, we can tell you now:  there is always a way to improve.

 

And it starts when you reach out for help from someone who cares about food as much as you do.

Grabbing Hospitality by the Fundamentals

It's time to rediscover the root principles that the hospitality industry was built on and to create sustainable menus, develop a happy team, source better quality food and instil a culture of transparency. We'll help you do that. How? Grabbing hospitality by the fundamentals. Together we'll create a new hospitality industry based on what's actually happening right now. That means opportunities for •Honest, simple food •Creative innovation •Education •Working with Mother Nature •Reconnection

Take a Good Look in the Mirror

One of the first things we can all do is step back and take an honest look at ourselves. We need to honestly answer the question, “Am I doing this because I wholly believe it is the right thing to do, or am I doing it because it’s always been this way?” We will coach you to make brave decisions and create robust plans to make real changes through open •Communication with everyone •Collaboration, not competition •Honesty about the present •Transparency for customers •Celebration, especially the unsung heroes

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The Future of Hospitality

What do you want your future to look like?

Here are some ways we’ll find the answers that work for you:

Hospitality means ‘being friendly and welcoming to guests’. So, talk to your customers

Find ways to positively design menus, dishes, and hospitality so that everything is ‘on the table’

Clearly communicate what you're doing and why

Redefine the jigsaw - all the pieces have always been there

Finding ways to inject the fun back into the hospitality industry

Discover ways to put the customer, the supplier and the farmer firmly at the centre of your brand

Remember to celebrate all that is wonderful about food, beverage and hospitality every day

Time to show them your remarkable service

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