
RETHINKING HOSPITALITY
We've Got a Lot on Our Plates
So, you have a business in the hospitality industry - any of these issues ring a bell?
Inconsistent quality and availability of produce
Depleted and under-skilled/valued workforce
Dwell time - what is the real cost to hospitality
Mental health, awareness and support
Cost of farming
Cost of living inflation
Lack of supply transparency
Unnecessary centralised processes
Shareholders, stakeholders and head office constraints
Unhelpful bureaucracy
This might look like the world's scariest shopping list, but the good news is that, if you recognise any of these issues, we can tell you now: there is always a way to improve.
And it starts when you reach out for help from someone who cares about food as much as you do.
Grabbing Hospitality by the Fundamentals
It's time to rediscover the root principles that the hospitality industry was built on and to create sustainable menus, develop a happy team, source better quality food and instil a culture of transparency. We'll help you do that. How? Grabbing hospitality by the fundamentals. Together we'll create a new hospitality industry based on what's actually happening right now. That means opportunities for •Honest, simple food •Creative innovation •Education •Working with Mother Nature •Reconnection
Take a Good Look in the Mirror
One of the first things we can all do is step back and take an honest look at ourselves. We need to honestly answer the question, “Am I doing this because I wholly believe it is the right thing to do, or am I doing it because it’s always been this way?” We will coach you to make brave decisions and create robust plans to make real changes through open •Communication with everyone •Collaboration, not competition •Honesty about the present •Transparency for customers •Celebration, especially the unsung heroes

The Future of Hospitality
What do you want your future to look like?
Here are some ways we’ll find the answers that work for you:
Hospitality means ‘being friendly and welcoming to guests’. So, talk to your customers
Find ways to positively design menus, dishes, and hospitality so that everything is ‘on the table’
Clearly communicate what you're doing and why
Redefine the jigsaw - all the pieces have always been there
Finding ways to inject the fun back into the hospitality industry
Discover ways to put the customer, the supplier and the farmer firmly at the centre of your brand
Remember to celebrate all that is wonderful about food, beverage and hospitality every day
Time to show them your remarkable service